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Terms of Service

Effective date: June 11, 2026

These Terms of Service (the “Terms”) govern your access to and use of the Offertown platform at offertown.net (the “Service”), operated by Offer Town Limited, Miltonos 54B, Agios Spyridonas, 3050 Limassol, Cyprus (“Offertown”, “we”, “us”). By creating an account or using the Service you agree to these Terms. If you use the Service on behalf of a business that runs a referral program (a “Partner”), the Partner-specific provisions in Section 10 also apply.

1. The Service

Offertown connects people (“Referrers”) with businesses that run referral programs. Referrers share personal referral links; when a referred person (“Friend”) completes a qualifying purchase or action with a Partner, the Referrer earns a reward defined by that Partner’s program. Rewards are paid in euros into an Offertown wallet and can be withdrawn to a bank account or spent as vouchers with participating Partners.

2. Eligibility and accounts

  • You must be at least 18 years old and able to enter into a binding contract to use the Service.
  • You are responsible for the accuracy of the information on your account and for keeping your sign-in credentials secure.
  • One account per person. Accounts are personal and may not be sold or transferred.

3. Referral program rules

Rewards exist to thank you for genuine recommendations. The following are prohibited and result in forfeiture of pending rewards and may result in account termination:

  • Self-referral: referring yourself, your own accounts, or households/payment methods you control in order to collect rewards.
  • Spam: distributing referral links through unsolicited bulk email or messages, misleading advertising, or any channel that violates applicable law.
  • Misrepresentation:posing as the Partner, promising benefits a program does not offer, or bidding on a Partner’s brand terms in paid search where the program terms forbid it.
  • Fraud: fake conversions, stolen payment instruments, automation, or any manipulation of attribution.

Each Partner program may publish additional program terms shown on the program page; those terms apply to participation in that program.

4. Attribution

Referrals are attributed using a referral cookie that is valid for 90 days from the first click on a referral link (see the Cookie Policy), or through referral data submitted to us by the Partner (for example through the Partner’s webshop integration). Attribution is determined by the first referral recorded for a given Friend and Partner; we cannot re-assign attribution after the fact.

5. Rewards

  • Reward amounts, eligibility conditions, and any reward for the referred Friend are defined by the Partner’s program at the time of the referral.
  • A reward is first recorded as pending. It becomes payable only after the Partner confirms the conversion, any program-specific maturation period has elapsed, and the Partner has successfully funded the reward.
  • Clawback: if the underlying purchase is refunded, reversed, or charged back, the corresponding reward (or a proportional part of it) is deducted from your wallet balance.
  • Rewards are not guaranteed: a Partner may reject conversions that violate its program terms or these Terms.

6. Wallet and withdrawals

  • All wallet balances are held and paid in euros (EUR).
  • Withdrawals are processed via our payment provider, Stripe. Before your first withdrawal you must complete Stripe’s onboarding, which includes identity verification required by law.
  • The minimum withdrawal amount is €5.00. Offertown does not charge withdrawal fees; your bank or payment provider may.
  • Wallet balances are not deposits and do not earn interest. They represent rewards earned through the Service.
  • If a withdrawal cannot be completed (for example, a failed transfer), the amount is returned to your wallet.

7. Vouchers

  • You can convert wallet balance into a voucher redeemable with a participating Partner. The minimum voucher amount is €1.00.
  • Vouchers are valid for 90 days from issue and are redeemed in full in a single use.
  • If a voucher expires unredeemed, its full value is automatically returned to your wallet. You do not lose the money.
  • Vouchers are not transferable and cannot be resold.

8. Acceptable use

You may not interfere with the operation of the Service, attempt to access other users’ data, probe or test the Service’s security without written authorization, or use the Service for any unlawful purpose.

9. Termination

You can close your account at any time; any withdrawable balance will be paid out subject to Section 6. We may suspend or terminate accounts that violate these Terms. Where the violation involves fraud, pending and unmatured rewards are forfeited; withdrawable balances earned legitimately remain payable.

10. Partner terms

If you use Offertown as a Partner:

  • You define your program’s reward amounts, conditions, and maturation period, and you are responsible for honoring what your program advertises.
  • You fund rewards plus Offertown’s commission via the payment method you keep on file with us (processed by Stripe). Charges occur when rewards mature, as described in your program configuration.
  • You are responsible for reviewing and approving or rejecting conversions in a timely manner and in good faith.
  • Customer data you send to Offertown through our integrations (plugin, widget, or API) must be collected lawfully, and our Privacy Policy and data processing terms apply to it.
  • Voucher redemptions you accept are reimbursed to you through Stripe payouts to your connected account.

11. Disclaimers and liability

The Service is provided “as is”. To the maximum extent permitted by law, Offertown is not liable for indirect or consequential damages, and our total liability arising out of the Service is limited to the greater of €100 or the amounts paid out to you (or paid by you, for Partners) in the 12 months preceding the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.

12. Changes

We may update these Terms. For material changes we will give you at least 14 days’ notice by email or in-product notice before the new Terms take effect. Continued use after the effective date constitutes acceptance.

13. Governing law and disputes

These Terms are governed by the laws of [GOVERNING LAW JURISDICTION]. Disputes are subject to the exclusive jurisdiction of the courts of [VENUE], without prejudice to mandatory consumer protections that apply in your country of residence. EU consumers may also use the European Commission’s Online Dispute Resolution platform.

14. Contact

Questions about these Terms: support@offertown.net.